IT Troubleshooting & Support
I help businesses diagnose and resolve network, VoIP, PBX, VPN, firewall, server, and system performance issues remotely with practical troubleshooting, clear technical guidance, and root-cause analysis.
Firewall Hardening
Reviewing and strengthening firewall rules, access policies, NAT configuration, traffic filtering, and exposed services to reduce security risks and improve protection.
VPN Configuration
Configuration and troubleshooting of site-to-site VPNs, remote access VPNs, encryption settings, authentication policies, and secure connectivity between users and business locations.
Secure Remote Access
Implementation and optimization of secure remote access solutions for users, administrators, and branch offices while maintaining proper access control and network security.
Monitoring u0026amp; Alerts
Deployment and optimization of monitoring tools, alerts, performance checks, and availability tracking to detect incidents before they affect business operations.
System Administration
Administration and maintenance of servers, operating systems, users, services, updates, access rights, and core infrastructure components.
Backup u0026amp; Infrastructure Optimization
Reviewing backup strategies, infrastructure performance, virtualization environments, storage usage, and system reliability to improve resilience and operational continuity.